Our Work
Introduction to our work
ORH helps emergency services around the world to optimise resource use and respond in the most effective and efficient way. We also evaluate control room practices, improve delivery for non-emergency transport and support a range of other public sector organisations.
Services
Emergency Medical Services
Projecting future demand and optimising the deployment of resources is essential for improving response capabilities.
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Fire
Understanding and quantifying risks allows fire services to use their people and vehicles in the most effective manner.
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Non-emergency Transport
Optimising locations and improving scheduling systems are crucial for efficient delivery of non-emergency transport.
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Control rooms
An effective control room needs the optimal staff mix to manage resources dynamically using innovative technology.
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Police
Balancing the competing demands on service provision determines the effectiveness and efficiency of police services.
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Other Sectors
Planning the locations and capacities of facilities can improve the provision of services to the public.
Read MoreMeet the team
Diane Garbutt
Office Manager
Diane oversees the day-to-day running of the office, keeps the accounts for the company and provides support to ORH’s managing director and the rest of the team.
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DANIEL CLARKE
Software Engineer
Daniel works closely with consultants to create innovative simulation models tailored to client needs, and with analysts to develop in-house tools that empower faster data processing.
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Ryan Cook
Analytical Specialist
Ryan works in process improvement automating GIS tasks in MapBASIC to increase the efficiency of core project procedures and reduce the potential for human error.
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HANNAH MAYES-FRENETT
Senior Consultant
Hannah uses her experience with ORH’s modelling tools to solve issues relating to service provision in emergency services as well as managing projects for healthcare providers.
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Elisa Scagnetto
Analytical Consultant
Elisa’s experience prior to joining ORH was in the Oil and Gas industry where she has gained extensive experience in statistical analysis of subsurface data and stochastic modelling of hydrocarbon reservoirs.
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JACK WILLETT
Analytical Consultant
From map production and data analysis to simulation and optimisation modelling, Jack is involved in a range of projects for UK and overseas emergency services.
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ANDREW COOPER
Principal Consultant
Andrew has a wealth of experience working in managing consultancy projects for fire services and oversees implementations of ORH’s Dynamic Cover Tool in control rooms.
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GILL MASON
Analytical Specialist
Gill regularly takes the leading role in ORH’s analysis of ambulance services and is responsible for developing our tools for assessing the provision of sports facilities.
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JON MOBBS
Principal Consultant
Jon is responsible for managing projects for emergency medical services around the world and plays a key role in the development of ORH’s simulation models.
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GUY BICKERTON
Consultant
Guy works closely with clients to understand their requirements, and tailors the use of ORH’s software to solve complex service planning issues for fire and ambulance services.
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Chris Polden
Managing Director
As Managing Director of ORH Chris is responsible for overseeing all ORH projects, ensuring that they run to schedule and are of a consistently high standard.
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Victoria Hiscock
Analyst
Since joining ORH Victoria has contributed to a variety of projects for both UK and overseas emergency services. Her involvement in projects typically includes tasks such as data collection and analysis, simulation and optimisation modelling.
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TOM GLOESS
Analytical Consultant
Tom works across a broad range of projects applying analytical and modelling techniques to support emergency services and other public sector organisations.
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REBECCA SIMONS
Client Lead Consultant
Rebecca manages ORH’s projects for local authorities and national sports bodies regarding facility access and leads on our development of road network data and routing software.
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James Armstrong
Analytical Consultant
James’s core responsibility involves analysis of demand, performance and resource deployment for emergency services.
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ANDREW GREGGAN
Senior Consultant
Andrew has completed a diverse range of projects for ambulance services in the UK, Australia and Canada as well as ORH’s modelling of sports facility provision.
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Ben Jeffrey
Software Engineer
Ben has experience in modelling physical systems using computer models, which has been used and expanded while enhancing and maintaining ORH’s simulation tools.
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JAMES BATCHELOR
Senior Consultant
James is highly experienced in modelling all aspects of emergency service provision, working with ambulance and fire services across control and operational projects.
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DR TOM BONESS
Senior Software Engineer
Tom is involved in developing, maintaining and supporting simulation models and other software tools used both externally by clients and internally by consultants at ORH.
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Tom Thorne
Analyst
Since joining ORH Tom has worked on projects for a range of emergency services in the UK and overseas. His contribution has involved using his proficiency in data analysis, mapping and modelling.
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GRAHAM HOLLAND
Senior Consultant
Graham is an experienced emergency services planner, responsible for managing projects for fire and rescue services, both in operations and control.
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