Introduction to our work

ORH helps emergency services around the world to optimise resource use and respond in the most effective and efficient way. We also evaluate control room practices, improve delivery for non-emergency transport and support a range of other public sector organisations.


Emergency Medical Services

Projecting future demand and optimising the deployment of resources is essential for improving response capabilities.

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Understanding and quantifying risks allows fire services to use their people and vehicles in the most effective manner.

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Non-emergency Transport

Optimising locations and improving scheduling systems are crucial for efficient delivery of non-emergency transport.

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Control rooms

An effective control room needs the optimal staff mix to manage resources dynamically using innovative technology.

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Balancing the competing demands on service provision determines the effectiveness and efficiency of police services.

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Other Sectors

Planning the locations and capacities of facilities can improve the provision of services to the public.

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Meet the team

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