Emergency Medical Services

ORH has carried out studies on all aspects of ambulance service provision across operations and control, including the resource and skills mix, clinical indicators and triage. In addition to land-based services, ORH is also experienced in aeromedical services for fixed and rotary wing provision.

ORH staff have gained a deep understanding of emergency medical services over many years of working with clients in this sector. We undertake both comprehensive and targeted studies to provide real insight into the challenges that these organisations face, and to ensure that the solutions are robust and sustainable. ORH has also developed a suite of powerful computer models specifically to simulate emergency medical services, which have been used to support a wide variety of projects around the world.

We combine analysis, modelling and consultancy to solve complex planning questions, such as:

Vehicle Deployments:

What is the most efficient way to deploy resources in a metropolitan ambulance service?
Read the case study: Review of Metro Ambulance Service Delivery for British Columbia Emergency Health Services

Response Standards:

How can ORH support the implementation of new incident categories and response standards?
Read the case study: Demand and Capacity Review for East Midlands Ambulance Service NHS Trust

Patient Transport Services:

What are the resource requirements for a timely and efficient non-emergency service?
Read the case study: Transport Capacity Review for Northern New South Wales (Healthshare NSW)

Urban and Rural Provision:

How to improve the equity of response across urban and rural areas?
Read the case study: Comprehensive Deployment Review of Paramedic Services for the District Municipality of Muskoka

Future Planning:

How to develop a ten-year plan for emergency service provision in an area with growing population?
Read the case study: Optimising the resource deployment of emergency services for the Corporation of the City of Guelph

Control Staff:

What are the future requirements for call handling, dispatch and clinical triage?
Read the case study: Emergency Operations Centre Review for North East Ambulance Service NHS Foundation Trust

Station Locations:

What is the optimal plan for station locations and vehicle deployments as part of a ten-year master plan?
Read the case study: Comprehensive Deployment Review of Paramedic Services for County of Simcoe Paramedic Services

Demand and Capacity:

What is the underlying capacity required to meet national ambulance targets?
Read the case study: Demand and Capacity Review of Operations for North East Ambulance Service NHS Foundation Trust

ORH is the trading name of Operational Research in Health Limited, a company registered in England with company number 2676859.

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