Chris Polden became Managing Director of ORH in January 2014. He is responsible for overseeing all of ORH’s projects, ensuring that they run to schedule and are completed to a consistently high standard. Chris also continues to play a hands-on project management role, as well as developing ORH’s simulation models for emergency medical and police services.
Chris joined ORH full-time in 2005 after graduating with first-class honours in maths and physics. His academic background gave him a strong foundation in data analysis and mathematical modelling, and he has since been involved in many projects for emergency service organisations in the UK, Australia and Canada.
In his spare time, Chris enjoys travelling, cooking and playing cards and board games, and is also a member of the ORH ten-pin bowling team.
- Developing a 10-Year facilities plan for York Region Emergency Medical Services, Ontario
- Implementing the Dynamic Cover Tool for the London Ambulance Service
- Undertaking a performance review for the West Midlands Ambulance Service
- Carrying out a Clinical Capacity review for the East of England Ambulance Service
Mike Vicary is one of the founders of ORH, with over 30 years’ experience in public sector consultancy and particularly emergency service planning. Now a Director of the company, Mike’s current role involves managing larger ORH projects and keeping abreast of worldwide developments in this fast-moving field. He also performs a valuable quality assurance function across the company.
Mike’s academic background in mathematics and operational research led naturally to a consultancy career in analysis and modelling. Since establishing ORH in 1986, he has carried out more than 300 separate resource planning and modelling studies for a range of organisations across the UK and in Hong Kong, Singapore, Australia, New Zealand and the Gulf states. He continues to play an active part in ORH’s work and enjoys working directly with clients to ensure that their needs are met. Mike is also involved in the development and implementation of ORH’s Dynamic Cover Tool.
In his spare time, Mike likes cooking curries and chutneys, swimming and walking – though he increasingly favours towpaths over challenging coastal ones.
- An appraisal of emergency service provision for the Royal Flying Doctor Service in Australia
- A range of modelling projects for the London Fire Brigade and London Ambulance Service
- Carrying out a clinical capacity review for the East of England Ambulance Service NHS Trust
Dr Charlotte Gurney works with ORH’s emergency service clients, and has been closely involved in more than 50 studies of emergency ambulance cover. She also manages ORH’s facility planning work for Sport England and sportscotland.
Charlotte has been engaged in developing practical applications for theoretical research throughout her career, and has extensive experience within both academic and commercial organisations in the UK and the US. Prior to joining ORH in 1998, she specialised in spatial data analysis, with particular emphasis on satellite-based remotely sensed data and the development of automated data interpretation software. She has been able to build on and apply this expertise while at ORH, using her experience of software design to enhance ORH’s suite of modelling tools.
In her spare time, Charlotte is an obsessive reader, mainly of fiction. She also spent ten years as an advisor for the Citizen’s Advice Bureau, while still holding down her day job.
- Redesigning the model of A&E service delivery for North East Ambulance Service
- Modelling to enable the London Ambulance Service to meet the Category A eight-minute target
- Rural service planning for Ambulance Victoria
- Helping the Department of Health to identify the resources required to meet national ambulance response targets
- Managing the facility planning model for Sport England and sportscotland
Graham is responsible for managing ORH’s projects for fire and rescue services, and he plays a key role in the development of our software solutions.
Graham joined the company in 2004, after graduating from the University of Southampton with an honours degree in geography, initially to focus on the application of GIS software. He has since undertaken data analysis and modelling projects for a range of clients and developed substantial expertise in emergency service planning. Graham has also been instrumental in enhancing ORH’s optimisation and simulation models, and in the development of the Dynamic Cover Tool.
Graham enjoys taking a logical approach to problem-solving and being able to use his academic background to address real-world issues. When not working, he likes to spend his time travelling, skiing and watching live sport.
- Managing a resource optimisation study for West Yorkshire Fire & Rescue Service
- Modelling and analysis to support the London Fire & Emergency Planning Authority in making substantial financial savings
- State-wide implementation of the DCT for Fire & Rescue New South Wales
- Developing an alternative delivery model for West Midlands Fire Service
- Optimising aeromedical resources for the future for the Tasmanian Ambulance and Health Transport Service
Jon Mobbs undertakes analysis, modelling, consultancy and project management for ORH’s emergency medical service clients. He is also involved in the development of our specialist software solutions, particularly the AmbSim simulation model.
Jon joined ORH in 2006 with an honours degree in mathematics from the University of Warwick, which included data analysis, mathematical modelling and optimisation. Since then, he has built up considerable experience of emergency service planning, working with a range of services in the UK, Australia, New Zealand and the Middle East and helping to design bespoke tools to meet their specific requirements.
Outside of work, Jon enjoys reading crime fiction, circuit training and solving logic puzzles, and used to be a keen skydiver.
- Providing service planning tools and support to New South Wales Ambulance
- Simulation modelling as part of a Clinical Capacity Review for the East of England Ambulance Service
- Undertaking planning studies to quantify staff requirements in future years for clients including Australian Capital Territory Ambulance Service, Wellington Free Ambulance in New Zealand, and Hamad Medical Corporation Ambulance Service in Qatar
Rebecca Simons specialises in managing projects for fire and rescue services and in carrying out location optimisation studies. She is experienced in applying ORH’s fire simulation and optimisation models to solve a range of estate strategy and appliance deployment challenges.
Rebecca graduated from Oxford Brookes University in 2004 with an honours degree in cartography and geographical information systems. She was previously a project coordinator at Oxford Retail Consultants, carrying out modelling studies for major retail firms. Since joining ORH in 2009, Rebecca has applied her skills to developing ORH’s use of road networks and routing software in the formation of travel time matrices for the UK and abroad.
Rebecca has travelled extensively, and is involved with several local theatre groups, designing the lighting for productions. On her holidays, she enjoys sea kayaking and exploring on foot.
- Location optimisation projects for the Royal National Lifeboat Institution, Sport England, England Athletics, NHS London and NHS Hertfordshire
- Modelling fire cover for Cambridgeshire Fire & Rescue Service
- Managing projects for emergency services clients including Essex County Fire & Rescue Service and Hereford & Worcester Fire and Rescue Service
- Carrying out a depot location review for Kirklees Council
- Providing ongoing support for the Facility Planning Model used by Sport England and sportscotland
Andrew Cooper works with ORH’s emergency service clients, carrying out data analysis and optimisation and simulation modelling, as well as project management and client liaison.
Andrew has been with ORH since 2008, joining as a data analyst and subsequently taking on a consultancy role. With an honours degree in mathematics and accounting from the University of Sheffield, he brought a strong foundation in data analysis and modelling. He has developed particular expertise in working with fire and rescue services during his time with the company, and now plays a key role in building and enhancing ORH’s simulation models for fire services and the Dynamic Cover Tool (DCT) for both fire and ambulance services.
When he’s not working, Andrew is likely to be found running, hiking or watching or playing football. He is also ORH’s reigning karting champion.
- Reviewing stations and deployments for London Fire Brigade
- Implementing a National Asset Model for specialist fire appliances at the UK’s National Fire Coordination Centre
- Providing ongoing modelling support to Surrey Fire and Rescue Service during the development of an Integrated Risk Management Plan (IRMP) and subsequent consultation process
James Batchelor works with ORH’s emergency service clients, including emergency medical services and fire and rescue services, both in the UK and overseas in Australia, Canada and the United States.
James joined ORH in 2012 after graduating from Lancaster University with a distinction in his master’s degree in operational research. Since joining ORH, James has been involved in conducting data analysis, along with optimisation and simulation modelling for a range of projects, and has also assisted with the development of ORH’s Dynamic Cover Tool.
Outside of work, James has travelled to six continents and is determined to make it to the seventh. Closer to home, James enjoys kayaking, climbing and mountain biking and has recently acquired his speedboat license.
- Provision of the Dynamic Cover Tool for Fire & Rescue New South Wales
- Undertaking a deployment review for Cornwall Stormont Dundas & Glengarry Emergency Medical Services
- Modelling and analysis as part of a clinical capacity review for East of England Ambulance Service NHS Trust
- Supporting service planning for London Fire & Emergency Planning Authority
- Identifying optimum fire station locations for Tempe Fire Medical Rescue Department
Hannah Mayes works with ORH’s emergency service clients, undertaking detailed workload and resource analysis, together with simulation modelling and client liaison.
Hannah joined ORH in 2013 after graduating from Cardiff University with a first-class honours degree in mathematics, operational research and statistics. During her time at ORH, she has been involved in a number of studies for emergency services in the UK, Canada and Australia, carrying out a range of data analysis and modelling tasks.
Outside of work, Hannah enjoys reading crime thrillers and attending gigs and festivals. She also enjoys classical music and played the cello for over ten years.
- Aeromedical modelling for the Royal Flying Doctor Service
- 10-year resources and facilities master plan for Middlesex-London Emergency Medical Services
- Ambulance service review for Wellington Free Ambulance
- Applying a rurality indicator to explain cost and performance variation for South Western Ambulance Service