In April 2017, consultants and data analysts from ORH attended The OR Society’s biennial Young to OR conference in London. Here they were involved in workshops, technique tasters and keynote sessions. They also attended talks from OR academics and practitioners on a wide range of subjects, including “Robust Optimisation”, “Working with Uncertainty” and “Decision Analysis for Decision Making”. ORH analyst Dr Lauren Petrie gave a presentation on “Modelling Access to Healthcare in the Australian Outback”, which related to ORH’s ongoing work with the Royal Flying Doctor Service. A team challenge was also undertaken which required participants to use inter-disciplinary networking and problem solving to design and present an OR solution to a real-life complex problem. ORH staff were placed in both the winning and runners-up teams.
News and blog
Find out how ORH’s simulation and optimisation modelling has helped London Fire Brigade in the latest edition of The OR Society’s Impact magazine. Andrew Cooper, a consultant at ORH, discusses how ORH’s collaborative approach with LFB has helped to maximise performance across London in times of austerity. You can read the full article in the Spring 2016 edition, as featured on The OR Society’s website.
We are pleased to announce that one of our developers, Dr Tom Boness, won the Practitioner and Researcher Poster competition at the OR Society’s 8th Simulation Workshop. Tom’s poster focused on modelling the resourcing requirements for Patient Transport Services (PTS). ORH has recently worked with two large PTS providers: HealthShare New South Wales and Yorkshire Ambulance Service NHS Trust. In these studies ORH assessed the impact of different demand and resourcing profiles on the timeliness of patient arrivals and post-appointment collections, and on resource utilisation. Tom’s challenge was to develop ORH’s PTS simulation software, PTSim, to plan efficient routes for a fleet of vehicles undertaking pre-booked and short-notice transport requests. The results of this work with Yorkshire Ambulance Service can be viewed in the case study.
ORH completed a major review of emergency ambulance cover in the Metro Operations Area in British Columbia in Autumn 2015. British Columbia Emergency Health Services released an associated Action Plan on 5th February 2016, stating that ‘the review gives valuable information to achieve our goal of a more patient-centred, sustainable ambulance service’.The review projected a 42.5% increase in call volumes over six years, and identified a range of efficiency and investment measures to keep pace with the growing demand and to improve response standards, particularly to higher acuity patients.
Read the BCEHS Action plan announcement here.
ORH recently completed a Comprehensive Deployment Review for the County of Simcoe Paramedic Services (CSPS) in Ontario, Canada. CSPS employs over 300 staff who respond out of 17 stations and satellite points to a population of 465,000. The review involved the development of a 10-year operational master plan and the provision of a simulation modelling tool for CSPS to use in-house. ORH determined that, moving forward with the optimal 23-site configuration, a 38% increase in vehicle hours would be required to maintain current performance levels by 2024. Modelling showed that the recommended set of station locations would allow staff and vehicle resources to be used more efficiently. The full case study can be read here.
We are very pleased to have commenced a service review for the Greater Stockholm Fire Brigade (Storstockholms brandförsvar); this project marks ORH’s first study in Sweden. The Greater Stockholm Fire Brigade has 740 employees, 15 fire stations and 9 rescue corps and serves 1.2 million people in the Greater Stockholm area. The study will analyse the levels of incident demand and response performance in recent years. Modelling will then be undertaken to assess coverage provided by pumping and aerial appliances.
In 2015, ORH completed its first contract in the USA for Tempe Fire Medical Rescue Department (TFMRD) in Arizona. The overall objective of the study was to evaluate the City’s distribution of fire stations. Given projected growth in the City and the increased demand for EMS responses, the study projected forward the number of incidents to ensure that the recommended solution was future-proof. At the completion of the study, the final report was presented to the City Council and the recommendations were approved. The full case study can be read here.
ORH recently attended and presented at the OR EURO2015 conference, organised by the European Association of Operational Research Societies in conjunction with the UK OR Society. The biennial conference, hosted this year at the University of Strathclyde in Glasgow, is a chance for leading OR academics and practitioners from around the world to get together to exchange ideas and discuss the latest advances in operational research techniques. ORH consultants, Jon Mobbs and Andrew Cooper, presented case studies on work undertaken for the East of England Ambulance Service and the London Fire and Emergency Planning Authority. Links to these case studies can be found here:
Clinical capacity planning – review and software support for East of England Ambulance Service NHS Trust
Efficiency Savings for the London Fire and Emergency Planning Authority
For further information on the conference, visit the OR EURO2015 website.
ORH has nearly 30 years of experience gained from working with fire departments and EMS providers around the world, and we therefore understand the need for greater resilience and flexibility, often in the context of significant constraints on finance and resources. As an example of this work, an article published in the June issue of FireRescue Magazine details the support which ORH provided to London Fire Brigade when the service was faced with the need to make significant efficiency savings while maintaining performance.This article, written by Catherine Levin, who was deputy head of community safety for the London Fire Brigade until November 2012, can be viewed here on the Firefighter Nation website.
ORH was pleased to sponsor the Metro Fire Chiefs Conference for the first time this year. The conference in Las Vegas was an excellent platform from which to discuss issues within the fire sector, and the educational sessions proved to be very informative. Throughout the conference, the term big data was applied within several areas, and it was clear that using statistics from a variety of sources can help fire departments in their decision making. In particular, data surrounding incident trends, local risks, populations and demographic factors are all of great importance.ORH uses these datasets, combined with incident and response data from CAD, not only to analyse the current position and historical patterns, but also to build optimisation and simulation models which can be used to consider potential changes to operations in great detail. ORH looks forward to working with more fire services in the US to assist them with analysis and modelling in order to evaluate the current level of achievement against NFPA 1710 standards and subsequently how this would be affected by a range of factors.