A key challenge faced by Fire & Rescue Services is tactical and operational preparedness. This focuses on the ability to have the right people, tools, vehicles and skills ready at the right time and place. As a result, organisations constantly search for better ways to predict and react in circumstances when normal operating function is disrupted.
Consultancy and technology companies, like ORH and FireServiceRota, have become allies in supplying innovative products to help Fire & Rescue Services solve these complex planning and mobilisation challenges. Read the full story
ORH has achieved certification to the internationally recognised ISO 9001:2015 and ISO 27001:2013 standards, following an independent assessment conducted by the British Assessment Bureau. This certification confirms ORH’s continued commitment to customer service and quality in delivery, and also to keeping our data, staff and premises secure.
ORH has now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001:2015 and ISO 27001:2013 logos to demonstrate our conformance to the standards. Read the full story
Having completed a major review of metropolitan ambulance cover in Greater Vancouver in 2014/15, ORH is excited to be back in British Columbia, this time to undertake a review for City of Richmond Fire-Rescue. The review requires in-depth analysis of the current service profile, before going on to model the optimum deployment of resources to meet current and future (10-year) projected demand. ORH’s detailed modelling approach uses demand, workload and geography to simulate potential options for change. The work is due to be completed by the end of November 2017.
An independent ORH study helped British Columbia Emergency Health Services (BCEHS) secure $91.4 million of additional funding over the next three years. ORH forecasted that BC’s growing and aging population would increase demand for services by approximately 6% per year over the next five years. The data and evidence from ORH’s review was used by BCEHS in developing their 2020 Action Plan and supporting business case. This additional funding from the Ministry of Health will provide six new ambulances, more paramedics and dispatchers, together with new equipment and programs. Read the full story
In April 2017, consultants and data analysts from ORH attended The OR Society’s biennial Young to OR conference in London. Here they were involved in workshops, technique tasters and keynote sessions. They also attended talks from OR academics and practitioners on a wide range of subjects, including “Robust Optimisation”, “Working with Uncertainty” and “Decision Analysis for Decision Making”. ORH analyst Dr Lauren Petrie gave a presentation on “Modelling Access to Healthcare in the Australian Outback”, which related to ORH’s ongoing work with the Royal Flying Doctor Service. Read the full story