Our managing director, Chris Polden, will be presenting at the Ambulance Leadership Forum on Wednesday 21 March at 8:30 am. Chris’s talk ‘A Decade of Change: The Capacity Challenge’ will draw on ORH’s experience of working with Ambulance Services in the UK for over 30 years. During this time there have been substantial changes both in the demands placed on Ambulance Services and how that demand is dealt with. The presentation will highlight some areas where capacity has been released within the ambulance service over the past decade and where some constraints to efficient ambulance operations have been introduced. Read the full story
ORH collaborated with the charity Sense in 2017 to develop a tool for exploring data about the deafblind population in the UK. Sense supports people with sensory impairments or complex needs so they can enjoy more independent lives. The tool developed by ORH provides estimates of the population who have a combined sight and hearing impairment, from 2015 through to 2035, by area, age and gender. This information will enable Sense, together with local authorities and health administration areas, to better plan future services such as housing, resource centres and wellbeing programmes. Read the full story
A key challenge faced by Fire & Rescue Services is tactical and operational preparedness. This focuses on the ability to have the right people, tools, vehicles and skills ready at the right time and place. As a result, organisations constantly search for better ways to predict and react in circumstances when normal operating function is disrupted.
Consultancy and technology companies, like ORH and FireServiceRota, have become allies in supplying innovative products to help Fire & Rescue Services solve these complex planning and mobilisation challenges. Read the full story
ORH has achieved certification to the internationally recognised ISO 9001:2015 and ISO 27001:2013 standards, following an independent assessment conducted by the British Assessment Bureau. This certification confirms ORH’s continued commitment to customer service and quality in delivery, and also to keeping our data, staff and premises secure.
ORH has now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001:2015 and ISO 27001:2013 logos to demonstrate our conformance to the standards. Read the full story
Having completed a major review of metropolitan ambulance cover in Greater Vancouver in 2014/15, ORH is excited to be back in British Columbia, this time to undertake a review for City of Richmond Fire-Rescue. The review requires in-depth analysis of the current service profile, before going on to model the optimum deployment of resources to meet current and future (10-year) projected demand. ORH’s detailed modelling approach uses demand, workload and geography to simulate potential options for change. The work is due to be completed by the end of November 2017.