ORH has achieved certification to the internationally recognised ISO 9001:2015 and ISO 27001:2013 standards, following an independent assessment conducted by the British Assessment Bureau. This certification confirms ORH’s continued commitment to customer service and quality in delivery, and also to keeping our data, staff and premises secure.
ORH has now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001:2015 and ISO 27001:2013 logos to demonstrate our conformance to the standards.
ISO 9001 was first introduced in 1987 and requires organisations to prove that they do what they say they do, and that they have a Quality Management System in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are regularly assessed to ensure that progress is being maintained.
ISO 27001 is the internationally recognised Information Security Management Standard that proves an organisation’s commitment to the security of their customer, employee and shareholder information. With ISO 27001 in place, ORH is able to minimise risks to potential data security breaches and reduce errors and costs, while demonstrating credibility and trust.
ORH has over 30 years’ experience within emergency service planning, setting the benchmark with a proven approach combining rigorous scientific analysis and experienced, insightful consultancy. Achieving the certification recognises our commitment to getting it right, for the good of our clients and the people who rely on their services.