DCT proves its worth for Fire & Rescue New South Wales

Earlier this year, ORH implemented the Dynamic Cover Tool for Fire & Rescue New South Wales which has aided control room staff with operational decisions. Assistant Commissioner Mark Brown said, “Fire & Rescue NSW now has a reliable tool to assist us to monitor and maintain our level of service delivery to the community. Because it is based on our own risk profile, ORH’s Dynamic Cover Tool provides a high level of confidence around operational decisions within our two Communication Centres and has proved its worth during major events, such as the Blue Mountains bushfires in October 2013.”