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The ‘New Front End Model’

Objective

  • To achieve performance targets for emergency response and transport
  • To reduce hospital transports

Methodology

  • Simulation modelling of Rapid Response Vehicles responding to all Cat A & B calls
  • Simulation modelling of Ambulances transporting only when summoned

Outcomes

  • All performance targets achieved
  • 14% reduction in journeys to hospital
  • 57% increase in Cat A patients seeing a paramedic within 8 minutes
  • 35% reduction in Ambulances dispatched per day

The ‘New Front End Model’



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