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The ‘New Front End Model’ |
Objective
- To achieve performance targets for emergency response and transport
- To reduce hospital transports
Methodology
- Simulation modelling of Rapid Response Vehicles responding to all Cat A & B calls
- Simulation modelling of Ambulances transporting only when summoned
Outcomes
- All performance targets achieved
- 14% reduction in journeys to hospital
- 57% increase in Cat A patients seeing a paramedic within 8 minutes
- 35% reduction in Ambulances dispatched per day
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