Emergency Service Planning
ORH delivers a unique service which enables providers and commissioners of emergency services to resolve complex strategic and tactical planning problems.
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Optimising Locations
ORH offers a unique service that helps a range of public-sector organisations to answer complex planning questions about the location and capacity of their facilities.
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Software Solutions
ORH provides a range of software solutions to assist emergency services in future planning and to support control-room decision-making in real-time.
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About Us
ORH is a management consultancy that uses advanced Operational Research (OR) techniques to support resource planning in the public sector.
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Ambulance Leadership Forum 2018
Our managing director, Chris Polden, will be presenting at the Ambulance Leadership Forum on Wednesday 21 March at 8:30 am. Chris’s talk ‘A Decade of Change: The Capacity Challenge’ will draw on ORH’s experience of working with Ambulance Services in the UK for over 30 years. During this time there have been substantial changes both in the demands placed on Ambulance Services and how that demand is dealt with. The presentation will highlight some areas where capacity has been released within the ambulance service over the past decade and where some constraints to efficient ambulance operations have been introduced. We hope you can join Chris for an exciting insight into ambulance data.ORH develop population tool for Sense
ORH collaborated with the charity Sense in 2017 to develop a tool for exploring data about the deafblind population in the UK. Sense supports people with sensory impairments or complex needs so they can enjoy more independent lives. The tool developed by ORH provides estimates of the population who have a combined sight and hearing impairment, from 2015 through to 2035, by area, age and gender. This information will enable Sense, together with local authorities and health administration areas, to better plan future services such as housing, resource centres and wellbeing programmes. ORH is proud to have completed this project as part of the Operational Research Society Pro-bono OR scheme.ORH and FireServiceRota team up to take operational preparedness to the next level
A key challenge faced by Fire & Rescue Services is tactical and operational preparedness. This focuses on the ability to have the right people, tools, vehicles and skills ready at the right time and place. As a result, organisations constantly search for better ways to predict and react in circumstances when normal operating function is disrupted. Consultancy and technology companies, like ORH and FireServiceRota, have become allies in supplying innovative products to help Fire & Rescue Services solve these complex planning and mobilisation challenges. Read the full storyORH achieves standards ISO 9001:2015 and ISO 27001:2013 certification from the British Assessment Bureau
ORH has achieved certification to the internationally recognised ISO 9001:2015 and ISO 27001:2013 standards, following an independent assessment conducted by the British Assessment Bureau. This certification confirms ORH’s continued commitment to customer service and quality in delivery, and also to keeping our data, staff and premises secure. ORH has now earned the right to display the coveted British Assessment Bureau quality shield and ISO 9001:2015 and ISO 27001:2013 logos to demonstrate our conformance to the standards. Read the full storyORH secures Fire Service Review in British Columbia
Having completed a major review of metropolitan ambulance cover in Greater Vancouver in 2014/15, ORH is excited to be back in British Columbia, this time to undertake a review for City of Richmond Fire-Rescue. The review requires in-depth analysis of the current service profile, before going on to model the optimum deployment of resources to meet current and future (10-year) projected demand. ORH’s detailed modelling approach uses demand, workload and geography to simulate potential options for change. The work is due to be completed by the end of November 2017.
Interesting piece by @WTS_Software on our presentation at last week's Ambulance Leadership Forum #alf2018event… https://t.co/u4pQ1GTh10
Great start to the #ALF2018event conference, ORH staff will be around today and tomorrow, come say hello! #data… https://t.co/igF6Yl01UY
We’re talking about ‘A Decade of Change: The Capacity Challenge’ at #ALF2018event organised by @AACE_org on Wednesd… https://t.co/BBURH1bMIy
2nd day of #LGAFireConf in Gateshead. Come to ORH's stand to find out how our Dynamic Cover Tool can help manage re… https://t.co/UaO1nQDOjN
All set up and ready to go at #LGAFireConf https://t.co/lJdcdLFRjQ
