ORH: Plan. Prepare. Perform.

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ORH helps emergency services around the world to optimise resource use and respond in the most effective and efficient way.
We have set the benchmark for emergency service planning, with a proven approach combining rigorous scientific analysis with experienced, insightful consultancy.
Every organisation faces a unique set of challenges, so remaining independent and flexible allows us to deliver an appropriate solution every time.

About Us
ORH is a management consultancy that uses advanced Operational Research (OR) techniques to support resource planning in the public sector.
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Emergency Service Planning
ORH delivers a unique service which enables providers and commissioners of emergency services to resolve complex strategic and tactical planning problems.
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Optimising Locations
ORH offers a unique service that helps a range of public-sector organisations to answer complex planning questions about the location and capacity of their facilities.
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Software Solutions
ORH provides a range of software solutions to assist emergency services in future planning and to support control-room decision-making in real-time.
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ACT Government invests in emergency services after ORH review
The ACT Government in Australia has announced plans to deliver additional emergency service vehicles and stations based on the advice of ORH’s review of the Station Upgrade and Relocation Plan (SURP). ORH used projected changes to both population and road journey times to create 2028 demand scenarios for both the ambulance and fire services in Canberra. Our simulation and optimisation models were used to predict changes to operations and identify the number of vehicles and locations required by each service to maintain and improve emergency response standards in the future. Read the full story
Do Response Times Still Matter?
At the recent LGA Fire Conference in Brighton, ORH was very pleased to run a busy workshop session looking at response times and attendance standards for fire and rescue services. We presented innovative analysis on the increases in response times to fires in England and Wales, and the implications of these. To support our quantitative assessment, we were joined by Dave Etheridge (past president of CFOA) who offered his insights from an operational perspective. Read the full story
ORH’S DCT CITED AS GOOD PRACTICE FOR FIRE SERVICES
Wales Audit Office has published a report on the maturity of local government in use of data. This report investigates the technology available to public sector organisations, the rate of technological change and the importance of data-driven decision making. The objective is to explore the extent to which local authorities in Wales are making use of these processes. We are very pleased to see that ORH’s Dynamic Cover Tool (the DCT) is cited as an example of best practice by fire services, with particular reference to its application in London Fire Brigade (see page 47 of the report). Read the full story
ORH is recruiting
Are you looking to apply your technical and problem-solving skills to real-world issues? We are seeking a graduate with a strong numerate background to join our analytical team. Providing data-oriented evidence to our consultants, you will be directly influencing decision-making at emergency services around the world. We are looking for someone with a desire to make a difference within this critical and ever-changing sector. Experience will be gained of the complete consultancy process with the potential to progress within the company and follow your own interests. Read the full story
ORH presents 10-year Paramedic Services Plan to Wellington County Council
Guelph-Wellington Paramedic Service’s 10-year plan, developed by ORH, has been approved in principle by Wellington County Council following a presentation to councillors in May. In particular, the suggested relocation of the Hillsburgh station was supported by the City of Erin’s Mayor. The move, alongside increased staffing, will improve response times in the area significantly. The full plan recommends relocating four stations in the County and enhancing vehicle deployments by 588 ambulance hours per week. South Western Ontario’s news website covered the Council meeting; further details can be found here.